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Operations
 

Superior Delivery Service is committed to a superior level of customer service and safety.

Safety:

We ensure that safety is at the forefront of every operation at Superior Delivery Service by employing a full time safety director, holding quarterly safety meetings, and through the implementation of ongoing safety programs and initiatives.
For information, questions, or comments regarding safety at Superior Delivery Service please contact our Safety Director.

Dispatch

At Superior Delivery Service, we strive to exceed customer expectations with every order. In order to continually achieve the highest standard, we have employed one of the most experienced dispatch teams in the industry and coupled them with cutting edge dispatch and driver tracking technology. We can see where our drivers are, how fast they are moving, and real time traffic conditions so that we may communicate accurate information to our customers at all times. Call us anytime, 24/7, at 713-688-1900.

Online Services

We also offer our customers Online Order Entry and Tracking.  This improves transparency and communication by allowing our customers to:

  • Enter orders online without having to pick up the phone
  • Track the status of any given order
  • Set-up automatic email notifications at order entry, order pick-up, and at order delivery
  • Manage vendor and customer addresses
  • Manage POD information
  • Build custom reports on delivery activity
  • Print and manage invoices

For information, questions, or comments regarding Customer Service, Quality Control, or Online Order Entry at Superior Delivery Service please contact our Sales and Operations Manager.

 

 
 
 
 
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